Service Terms and Conditions for Initial Consultation
Prior to scheduling your Initial Consultation with Laura Von Wahlde, Life and Career Coach, LLC, a Tennessee Limited Liability Company (the “Coach”), you must read the following Terms and Conditions thoroughly and completely. By accepting these Terms and Conditions and scheduling your Initial Consultation, you agree to be bound thereby. Failure to read the Terms and Conditions shall not be considered a legally viable excuse for any breach thereof. Your acceptance to the following Terms and Conditions will not bind you to any further service beyond the Initial Consultation. Should you proceed with a formal engagement of the Coach beyond the Initial Consultation, you will receive a separate Client Service Agreement. However, many of these same Terms and Conditions will be found in that Agreement.
TERMS AND CONDITIONS
WHEREAS the Coach is in the business of providing life and career coaching,
WHEREAS you (the “Potential Client”) understands that coaching is a process in which the Coach serves as a strategic partner of the Potential Client to explore goals, barriers, action steps, and accountability plans for moving forward. Coaching is client-focused and client-driven with the client choosing their priorities and action steps. The Coach serves to: provide perspective, create focus, clarify intention, motivate, and build accountability through empowering the client.
WHEREAS the Potential Client additionally understands that coaching is for individuals who are emotionally and psychologically healthy but want to make meaningful changes and move forward in their lives. Coaching is not a substitute for medical or legal advice, or psychotherapy. And,
WHEREAS the Potential Client wishes to engage the Coach for a one-time Initial Consultation and the Coach wishes to accept said engagement;
NOW THEREFORE, the parties agree as follows:
1. SERVICE TO BE RENDERED: The Coach shall provide the Potential Client with a one (1) hour Initial Consultation by phone. The date and time of this Initial Consultation shall be mutually scheduled after agreeing to these Terms and Conditions. The cost of the Initial Consultation is free.
2. CANCELLATIONS: Should the Potential Client need to cancel the Initial Consultation, the Client must give the Coach at least 24 hour notice. Failure to provide such adequate notice will result in a $50 fee to be paid prior to rescheduling the Initial Consultation unless otherwise waived by the Coach. In the event of an emergency, there will be no fee. However, the Potential Client should notify the Coach as soon as they are able to notify them of said emergency. For purposes of this provision, “emergencies” shall be defined as a death in the family, a serious accident, or a serious illness and/or hospitalization. If the Potential Client’s emergency is not included in this list, the Coach reserves the right to assess whether or not the late notification fee will be charged.
3. ICF CODE OF ETHICS: Both the Potential Client and the Coach hereby agree to abide by the International Coach Federation (ICF) Code of Ethics. More information about the ICF can be found at coachfederation.org.
4. CONFIDENTIALTY LIMITED BY LAW: All communications between the Coach and Potential Client will remain confidential unless such confidentiality is waived by the Potential Client. Additionally, confidentiality may be broken in the event that the Coach has reason to believe that there is an imminent threat of harm or death either to you or by you to another. In such an event, confidentiality will be broken only to the extent necessary to report the imminent threat to the appropriate authorities. Finally, the relationship of Coach and client is not protected by law for confidentiality purposes. Therefore, should the Coach ever be asked to testify in a court of law regarding any communications had with the Potential Client, the Coach will be legally bound to disclose the information sought to the extent that it is asked.
5. ICF REPORTING: From time to time, the Coach may pursue additional credentialing with ICF which may require the submission of a log of coaching hours. The Potential Client hereby gives the Coach permission to include the Client’s name, email address, telephone number, and coaching hours to the ICF for this limited purpose.
6. TERMINATION: This Agreement will automatically terminate at the conclusion of the Initial Consultation. Should the Potential Client wish to continue forward and formally engage the Coach for their services, a Client Service Agreement will be executed at that time.
7. EARLY TERMINATION: If at any time the Coach determines that these Terms and Conditions have been breached, the relationship is inappropriate, or that the coaching relationship is not beneficial to you; the Coach reserves the right to terminate the Consultation immediately. In the case of such termination, referrals to other coaches or professionals will be given to the Potential Client upon request. Additionally, coaching is not a substitute for mental health services and mental health services are not provided by the Coach. If such services are, or appear to be, required, the Coach may terminate or suspend the Consultation and make the appropriate referrals.
8. NO LIABILITY OR GUARANTEES: The Client understands that they are responsible for their own decisions and/or any results flowing therefrom. The Potential Client agrees not to hold the Coach or any of its agents or affiliates liable for any outcomes resulting directly or indirectly from the Consultation or coaching process. Furthermore, the Potential Client understands that the Coach makes no guarantees for any particular outcomes as a result of the coaching process.
9. INDEMNIFICATION: The Potential Client shall protect, defend, and hold the Coach harmless in the event that the Coach is the target of any legal action from a third party resulting from this Consultation or from any actions taken by the Client resulting either directly or indirectly from this Consultation. This indemnification shall include payment of any legal fees paid by the Coach in their own defense.
10. DISPUTE RESOLUTION: The rights and liabilities of the parties arising out of or relating to these Terms and Conditions will be governed by the laws of the state of Tennessee. If any dispute arises under these Terms and Conditions, the parties agree to select a mutually agreeable neutral third party to help them mediate the dispute. The cost of said mediation shall be shared evenly by the parties. If the mediation is deemed unsuccessful, the parties agree that the dispute shall be decided by the applicable small claims court if the amount in dispute is within the court’s jurisdiction. Otherwise, any disputes between the parties will be submitted to binding arbitration in Chattanooga, TN, under the Rules of the American Arbitration Association, and judgment on the award may be entered in any court of competent jurisdiction; provided, however, that either party may seek preliminary injunctive or other equitable relief in court pending arbitration to prevent irreparable harm. The prevailing party in any arbitration or litigation shall be entitled to recover all reasonable expenses thereof, including attorneys’ fees in connection with such proceedings or any appeal thereof.
11. ASSIGNMENT: These Terms and Conditions may not be assigned or otherwise transferred without express prior written consent from both parties.
12. ENTIRE AGREEMENT: The Potential Client has read these Terms and Conditions, understand them and agree to be bound thereby. These Terms and Conditions are the complete and exclusive statement of the mutual understanding of the parties.
13. SEVERABILITY: If any provision of these Terms and Conditions are held to be invalid or unenforceable under the law, the validity of these Terms and Conditions as a whole shall not be affected, and the other provisions of these Terms and Conditions shall remain in full force and effect.
By clicking below, the Potential Client agrees to the bound by the above Terms and Conditions. Furthermore, the Potential Client warrants that they are of sound mind and legal age to enter into and be bound by this agreement.